How to apply
Send your CV and a short introduction. Please include preferred brand, availability and location.
Open positions
Experience Concierge
Polidor Camping Resort
Istria, Croatia
Full-time
+
A guest-focused role within reception and guest experience, dedicated to personalised service, proactive communication and creating memorable experiences throughout every stage of the guest journey.
- Engaging with guests daily and proactively identifying their needs
- Leading and coordinating guest experience activities while monitoring service quality
- Proactively presenting and selling experience packages, additional services and special offers
- Recommending local attractions, activities, restaurants and D'OR Group experiences, including D'OR Beach Club
- Communicating with guests before arrival, throughout their stay and after departure
- Handling guest requests and complaints professionally and efficiently
- Preparing daily reports and maintaining regular communication with reception and resort management
- Suggesting improvements in hospitality standards and the overall guest experience
- Degree in tourism, management, communications or a related field
- Minimum 2–3 years of experience in reception, concierge services or direct guest relations
- Excellent communication, interpersonal and organisational skills
- Proactive, independent and highly guest-oriented approach
- Active English knowledge; additional languages are an advantage
- Knowledge of PMS systems and MS Office
- Commercial confidence in presenting and selling additional services
- Knowledge of Istria's tourism, gastronomy and wine scene is an advantage
Technical Services & Maintenance Manager
D'OR Group · Polidor Camping Resort
Istria, Croatia
Full-time
+
Responsible for the technical reliability, safety and continuous maintenance of accommodation units, facilities, infrastructure and equipment across the Group, with a strong focus on prevention, organisation and timely execution.
- Organising and leading the daily work of the technical services team
- Planning regular, preventive, corrective and seasonal maintenance
- Assigning priorities and tasks while monitoring the quality of completed work
- Overseeing the technical condition of accommodation units, shared areas and infrastructure
- Identifying potential failures, refurbishments and larger technical interventions in advance
- Coordinating external service providers, contractors and suppliers
- Maintaining accurate records of faults, interventions, materials and spare parts
- Planning procurement and regularly reporting on property condition and required investments
- Previous experience in technical maintenance within hotels, resorts, campsites or similar properties
- Strong organisational skills and the ability to lead a smaller technical team
- Structured, systematic and independent approach to work
- Ability to set priorities and respond calmly in urgent situations
- Working knowledge of electrical, plumbing, sanitary, HVAC or pool systems is highly desirable
- Understanding of workplace safety, fire protection and technical security standards
- Basic computer skills and experience maintaining technical records
- Valid category B driving licence
MICE, Events & Sales Coordinator
D'Orangerie · D'OR Group
Istria, Croatia
Full-time
+
A dynamic coordination and sales role focused on developing the D'Orangerie event venue concept and delivering private and corporate events across the D'OR Group portfolio.
- Organising private celebrations, corporate events and tailor-made experiences
- Coordinating weddings, retreats, gala dinners and special events
- Communicating with clients, agencies, performers, partners and suppliers
- Preparing proposals and coordinating enquiries, bookings and event details
- Contributing to the development of event concepts, content and programmes
- Coordinating internal teams and external collaborators during event delivery
- Supporting sales and promotional activities across the D'OR Group system
- Ensuring a high level of service, detail and operational precision throughout each project
- Strong organisational, communication and interpersonal skills
- Independent, responsible and solution-oriented approach
- Ability to coordinate multiple priorities in a dynamic environment
- Professional and welcoming communication with clients and partners
- Good command of English; additional languages are an advantage
- Interest or experience in hospitality, events, MICE or luxury lifestyle concepts
- Strong sense of aesthetics, detail and presentation
- Ability to perform effectively under pressure and during live event operations
Why work with DOR Group
DOR Group is built on long-term vision, clear values and the belief that excellence comes from strong teams, thoughtful development and consistent standards.
Stability & Structure
Transparent income, clear bonus systems and long-term career opportunities within a stable and growing Croatian hospitality group.
Growth & Education
Opportunities for professional development, additional training and participation in internal and external education programs.
Premium Environment
Work on high-quality projects, from resorts and beach clubs to lifestyle and hospitality concepts that set new regional standards.
People & Culture
We build teams where professionalism, respect and passion for hospitality define the everyday working environment.