DOR Group

Careers

Teams that care about detail, rhythm and the guest experience. Open positions and seasonal opportunities.

Open positions Apply

How to apply

Send your CV and a short introduction. Please include preferred brand, availability and location.

careers@dorgroup.eu General enquiries

Open positions

Experience Concierge
Polidor Camping Resort Istria, Croatia
Full-time +

A guest-focused role within reception and guest experience, dedicated to personalised service, proactive communication and creating memorable experiences throughout every stage of the guest journey.

Responsibilities
  • Engaging with guests daily and proactively identifying their needs
  • Leading and coordinating guest experience activities while monitoring service quality
  • Proactively presenting and selling experience packages, additional services and special offers
  • Recommending local attractions, activities, restaurants and D'OR Group experiences, including D'OR Beach Club
  • Communicating with guests before arrival, throughout their stay and after departure
  • Handling guest requests and complaints professionally and efficiently
  • Preparing daily reports and maintaining regular communication with reception and resort management
  • Suggesting improvements in hospitality standards and the overall guest experience
Requirements
  • Degree in tourism, management, communications or a related field
  • Minimum 2–3 years of experience in reception, concierge services or direct guest relations
  • Excellent communication, interpersonal and organisational skills
  • Proactive, independent and highly guest-oriented approach
  • Active English knowledge; additional languages are an advantage
  • Knowledge of PMS systems and MS Office
  • Commercial confidence in presenting and selling additional services
  • Knowledge of Istria's tourism, gastronomy and wine scene is an advantage
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Technical Services & Maintenance Manager
D'OR Group · Polidor Camping Resort Istria, Croatia
Full-time +

Responsible for the technical reliability, safety and continuous maintenance of accommodation units, facilities, infrastructure and equipment across the Group, with a strong focus on prevention, organisation and timely execution.

Responsibilities
  • Organising and leading the daily work of the technical services team
  • Planning regular, preventive, corrective and seasonal maintenance
  • Assigning priorities and tasks while monitoring the quality of completed work
  • Overseeing the technical condition of accommodation units, shared areas and infrastructure
  • Identifying potential failures, refurbishments and larger technical interventions in advance
  • Coordinating external service providers, contractors and suppliers
  • Maintaining accurate records of faults, interventions, materials and spare parts
  • Planning procurement and regularly reporting on property condition and required investments
Requirements
  • Previous experience in technical maintenance within hotels, resorts, campsites or similar properties
  • Strong organisational skills and the ability to lead a smaller technical team
  • Structured, systematic and independent approach to work
  • Ability to set priorities and respond calmly in urgent situations
  • Working knowledge of electrical, plumbing, sanitary, HVAC or pool systems is highly desirable
  • Understanding of workplace safety, fire protection and technical security standards
  • Basic computer skills and experience maintaining technical records
  • Valid category B driving licence
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MICE, Events & Sales Coordinator
D'Orangerie · D'OR Group Istria, Croatia
Full-time +

A dynamic coordination and sales role focused on developing the D'Orangerie event venue concept and delivering private and corporate events across the D'OR Group portfolio.

Responsibilities
  • Organising private celebrations, corporate events and tailor-made experiences
  • Coordinating weddings, retreats, gala dinners and special events
  • Communicating with clients, agencies, performers, partners and suppliers
  • Preparing proposals and coordinating enquiries, bookings and event details
  • Contributing to the development of event concepts, content and programmes
  • Coordinating internal teams and external collaborators during event delivery
  • Supporting sales and promotional activities across the D'OR Group system
  • Ensuring a high level of service, detail and operational precision throughout each project
Requirements
  • Strong organisational, communication and interpersonal skills
  • Independent, responsible and solution-oriented approach
  • Ability to coordinate multiple priorities in a dynamic environment
  • Professional and welcoming communication with clients and partners
  • Good command of English; additional languages are an advantage
  • Interest or experience in hospitality, events, MICE or luxury lifestyle concepts
  • Strong sense of aesthetics, detail and presentation
  • Ability to perform effectively under pressure and during live event operations
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Office Manager
D'OR Group Istria, Croatia
Full-time +

A central administrative and organisational role responsible for coordinating daily office operations, supporting the Management Board and connecting office processes with the operational needs of D'OR Group properties, projects and events.

Responsibilities
  • Organising and coordinating the daily work of the office
  • Providing administrative and organisational support to the D'OR Group Management Board
  • Managing business correspondence, documentation and office records
  • Monitoring deadlines, agreed tasks, contracts and outstanding obligations
  • Preparing and organising meetings, including notes, conclusions and follow-up actions
  • Communicating with business partners, suppliers, agencies and external collaborators
  • Collecting, comparing and processing quotations for products, works and services
  • Preparing purchase orders and monitoring their delivery and completion
  • Reviewing incoming documentation, quotations, invoices and delivery notes before forwarding them to the responsible persons
  • Coordinating with accounting and other external professional services
  • Reviewing working-time records and preparing data required for payroll processing
  • Providing administrative support during recruitment and maintaining employee documentation and records
  • Maintaining records of annual leave, sick leave and other administrative employee data
  • Preparing internal overviews, tables, reports and documentation for the Management Board
  • Managing office supplies, equipment and other required stock
  • Archiving business documentation in physical and digital form
  • Supporting documentation preparation for projects, tenders, investments and partnerships
  • Occasionally coordinating accommodation, transport, meetings and business travel
  • Supporting the organisation of events, internal activities and other operational needs across the Group
Requirements
  • Previous experience in administrative, organisational or similar office-based roles
  • Excellent organisational skills, accuracy and a systematic approach
  • Ability to work independently, manage priorities and coordinate multiple tasks
  • Strong written and verbal communication skills
  • Professional, reliable and discreet approach when working with employees, partners and external collaborators
  • Flexibility and willingness to support operational tasks when required
  • Experience in hospitality, tourism, HR administration, accounting documentation, procurement or multi-unit operations is an advantage
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Executive Assistant
D'OR Group Istria, Croatia
Full-time +

An administrative and organisational support role working closely with the D'OR Group Management Board, with opportunities to gain broad experience across business administration, hospitality and day-to-day coordination.

Responsibilities
  • Providing daily administrative and organisational support to the Management Board
  • Preparing documents, tables, correspondence and basic reports
  • Managing business correspondence and telephone communication
  • Organising meetings, appointments and business commitments
  • Monitoring agreed tasks and deadlines
  • Communicating with suppliers, partners and external collaborators
  • Collecting quotations and preparing basic purchase orders
  • Receiving, sorting and archiving business documentation
  • Assisting with the preparation of data for accounting, payroll and internal records
  • Organising office materials and required supplies
  • Supporting recruitment, candidate communication and the preparation of employment documentation
  • Assisting with internal meetings, events and business activities
  • Occasionally supporting operational tasks based on the needs of the Management Board and Group properties
Requirements
  • Strong organisational skills, responsibility and attention to detail
  • Professional and discreet handling of business information
  • Well-developed written and verbal communication skills
  • Ability to complete agreed tasks independently
  • Ability to monitor and manage several responsibilities at the same time
  • Flexibility and willingness to occasionally work outside the office
  • Valid category B driving licence
  • Previous experience in administrative or assistant roles is an advantage, but a responsible approach and willingness to develop are equally important
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Sales & Reservations Manager
Polidor Camping Resort Istria, Croatia
Full-time +

A commercial and operational role responsible for proactive accommodation sales, reservation management and the daily control of availability, rates and distribution channels, connecting reservation operations with the active development of new sales opportunities.

Responsibilities
  • Proactively selling accommodation capacities across Polidor Camping Resort
  • Handling and following up on individual, group, leisure and corporate enquiries
  • Preparing offers for groups, companies, partners and special stay programmes
  • Building and maintaining active communication with existing and potential partners and agencies
  • Following enquiries from initial contact through to confirmed reservation
  • Managing the reservation system and performing daily reservation controls
  • Using the PMS system at an advanced operational level
  • Controlling availability, rates, restrictions and sales conditions
  • Ensuring rate consistency across the PMS, website, booking channels and partner systems
  • Checking reservation accuracy and resolving discrepancies in a timely manner
  • Monitoring booking pace, occupancy and sales performance
  • Supporting the preparation of rate plans, promotional activities and special sales offers
  • Coordinating closely with reception, marketing, accounting and management
  • Maintaining a high-quality partner database and regular market communication
  • Preparing sales overviews and reports for management
Requirements
  • Previous experience in a similar sales and reservations role within a hotel, campsite, resort or other hospitality property is required
  • Advanced knowledge of PMS systems and reservation platforms
  • Strong understanding of pricing, availability, sales channels and reservation procedures
  • Well-developed sales, communication and negotiation skills
  • Proactive approach to sales and the ability to independently develop new contacts and opportunities
  • Experience with group reservations, leisure and corporate segments, OTA channels, tour operators, agencies or direct sales is a strong advantage
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Receptionist
Polidor Camping Resort Istria, Croatia
Full-time +

A guest-facing role at the heart of the resort, responsible for creating a professional and welcoming first impression, supporting guests throughout their stay and coordinating daily communication between guests, accommodation and operational departments.

Responsibilities
  • Managing guest check-in and check-out and daily work in the PMS system
  • Communicating with guests in person, by telephone and by email
  • Handling reservations, changes and additional guest requests
  • Providing information about the resort, accommodation, facilities and the local area
  • Supporting guests throughout their stay and resolving everyday enquiries in a timely manner
  • Coordinating with housekeeping, technical services, sales and other departments
  • Processing payments, issuing invoices and maintaining required records
  • Presenting additional services and experiences offered by Polidor and D'OR Group
  • Recording special requests and important information related to each guest stay
  • Maintaining an organised, professional and welcoming reception environment
Requirements
  • Previous experience at the reception of a hotel, campsite, resort or similar hospitality property is an advantage
  • Strong communication, organisational and guest-service skills
  • Independent and professional approach with the ability to respond effectively in different situations
  • Experience working with PMS systems is an advantage
  • Ability to work well within a team and communicate effectively with other departments
  • Willingness to work shifts during the season
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Why work with DOR Group

DOR Group is built on long-term vision, clear values and the belief that excellence comes from strong teams, thoughtful development and consistent standards.

Stability & Structure

Transparent income, clear bonus systems and long-term career opportunities within a stable and growing Croatian hospitality group.

Growth & Education

Opportunities for professional development, additional training and participation in internal and external education programs.

Premium Environment

Work on high-quality projects, from resorts and beach clubs to lifestyle and hospitality concepts that set new regional standards.

People & Culture

We build teams where professionalism, respect and passion for hospitality define the everyday working environment.